About Membership

Membership is a feature that allows you to access exclusive contents by the streamer for monthly fee. Exclusive contents include a digital membership card, a member badge, items, members-only streams, and community posts.

■ What You Can Do with Membership

  • Digital membership card
  • Set a member badge
  • Use exclusive items
  • Watch exclusive streams
  • View exclusive community posts

How to join

You can join the membership after the streamer has made tiers available. Membership perks are only available to accounts that have joined the membership. Memberships will be automatically be renewed every month. Once you join, you cannot change the payment method.

Procedures

  1. Tap the membership icon on the streamer's live page.
  2. Tap "More Information" at the bottom of the page to display the membership explanation in your browser.
  3. Tap "Details of this Membership" at the bottom of the page and select one of the available tiers.
  4. Register your credit card and press the join button.

If you are using an in-app purchase-supported membership, select a tier in the app and follow the instructions to subscribe.

■ Tiers

You can join one membership tier per streamer. The perks provided may vary depending on the tier. Higher-tier include perks from lower-tiers.

■ Payment methods

Credit Card Payment

You can use VISA, MasterCard, JCB, American Express, and Diners Club. Please note that debit cards or prepaid cards may not be supported for monthly billing. We cannot assist with issues related to card specifications or payment failures.

In-App purchase

Payments will be made according to the registered payment methods in the store (Google Play / App Store).

■ Membership period

The membership period applies from the day of joining membership until the day before the next month, and the monthly fee will be automatically charged on the first day of each monthly period.

 

Membership Changes

■ Changing tiers

You can change your membership tier even during the membership period.

Process

If you joined with a credit card:

  1. Access https://twitcasting.tv/ from your browser.
  2. Log in to the account with an active membership.
  3. Tap the "Three" icon in the upper left > Open "Joined Memberships".
  4. Select "Change Tier" from the gear icon (⚙).
  5. < li>Select the desired tier and click "Change Tier" to change your membership.

If you joined with in-app purchase:

  1. Launch the app and log in to the account with an active membership.
  2. Open the menu and select "Joined Memberships".
  3. Tap "Change Tier" and select the desired tier to change your membership.

■ Tier downgrade

If you change to a lower-tier membership tier, you will lose some of the perks of your previous tier. Please be aware of this when making changes.

■ Cancellation

You can cancel your membership at any time during the membership application period.

Cancellation process

  1. Access https://twitcasting.tv/ from your browser.
  2. Log in to the account with an active membership.
  3. Tap the "Three" icon in the upper left > Open "Joined Memberships".
  4. Click the "Cancel Membership" button to cancel your membership.

■ Membership Renewal

Memberships are automatically renewed every month. If you do not wish to renew your membership, please cancel it in advance.

There are no refunds for the current month, and you will be billed for the next month if you do not cancel before the renewal date.

 

Important Notices

■ Agreement

By joining a membership, you agree to the "TwitCasting Membership Terms of Use" and "Privacy Policy." Please make sure to read and understand these terms.

■ Perks

The operation of the membership, such as provided perks, may be changed or terminated without prior notice. Members cannot object to these changes, and no refunds will be provided.

■ Cancellation by the streamer

If the streamer cancels their membership program, members will be informed in advance. Memberships will be automatically canceled, and no additional charges will apply from the next billing period.

Contact Us

If you have any questions or issues regarding your membership, please contact us using the "Contact Us" option in the app or website.

Frequently Asked Questions

If you have questions about memberships, please check the FAQ page on our website for answers to commonly asked questions.